Privacy Policy

Seven Property Group
Effective Date: 16 June 2025

At Seven Property Group ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Contact details (address, email, phone number)

  • Property ownership details

  • Identification documents (e.g. driver's licence or passport, where required)

  • Financial details relevant to rental or property transactions

  • Employment and reference information (e.g. for rental applications)

  • Website usage data via cookies and analytics tools

2. How We Collect Personal Information

We collect information when you:

  • Contact us via phone, email or our website

  • Submit an enquiry or rental application

  • Engage us for property management or sales services

  • Attend inspections or events hosted by us

  • Apply for a job or express interest in working with us

  • Use our website or social media platforms

We may also collect information from third parties such as property portals, credit reporting bodies, referees, or government agencies, where legally permitted.

3. Why We Collect Personal Information

We collect and use your information to:

  • Provide property management, sales, and leasing services

  • Respond to enquiries and provide customer support

  • Process rental applications and manage tenancy agreements

  • Fulfil legal and compliance obligations

  • Send marketing communications (if you have opted in)

  • Improve our website and services

4. Disclosure of Your Information

We may disclose your personal information to:

  • Property owners or tenants as necessary

  • Tradespeople, contractors, and service providers

  • Legal or financial advisors

  • Government authorities or regulators, where required by law

  • Credit reporting agencies or tenancy databases (with consent)

  • Technology providers (e.g. email, hosting, CRM platforms)

Where we share your data with third parties, we ensure they handle your information in accordance with privacy laws.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes secure storage, access controls, and regular system updates.

6. Access and Correction

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate. Please contact us using the details below. We may need to verify your identity before processing your request.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to collect usage data and improve functionality. You can choose to disable cookies in your browser settings.

8. Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in our messages or contacting us directly.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. How to Contact Us

If you have any questions, concerns, or would like to make a complaint regarding your privacy, please contact:

Seven Property Group
Level 2, 5 Discovery Court, Birtinya Q 4575
Email: chris@sevenpropertygroup.au
Phone: (07) 5237 4574

We aim to respond to all privacy-related enquiries within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.